Questions We Are Regularly Asked

If your home looks like a hoarder’s paradise, and you need help cleaning it out, then TMS Cleaning and Maintenance Inc. are the ones to call. In this frequently asked questions article are all the answers you need to know to hire our hoarding clean-up services and have peace of mind knowing you have made the right choice.

What makes your cleaning service the one I should choose?

Our business has been in operation since 2011, and for the last 11 years our team has helped out hundreds of Pembroke Pines, FL clients with their cleaning needs. Our reputation for honesty, punctuality, reliability, and integrity, is unsurpassed, and we will never leave a premise until the last dust bunny has been cleared away. We only use tried and tested cleaning materials, in addition to state-of-the-art tools and equipment. Our services run deep, ranging from commercial janitorial cleaning services to carpet cleaning, we have something for everyone.

Do you only take cash payments?

No, we will take AMEX, checks, MasterCard, Zelle, Visa, Cash App, cash, and Discover, whatever method you prefer.

What about areas, or is Pembroke Pines, FL the only one you work in?

No, our services are offered to the following:

  • Ojus, FL;
  • Opa-Locka, FL;
  • Southwest Ranches Town, FL;
  • West Park, FL;
  • Miami Springs, FL.

If we deem the job profitable enough, we may travel to other areas.

Will I be given a free estimate to compare with others in the area?

Of course you will. We make sure our rates are kept budget-friendly, but you will not know this until you have had a chance to compare them to others.

What do I need to do?

Before our arrival, any sensitive information or documents, money, or valuables need to be put safely away. Also, if you have any furry friends, please make sure that they too are put somewhere safe and out of the areas that we will be working in.

Do you only take on commercial clients?

Of course not, we are also known for our residential cleaning services.

Are you licensed or insured?

Both. Our customers do look to us for assurances that their homes or properties are in safe hands, which we provide with these important documents. Also, they are in place to protect our team too.

Services, what do yours include?

Please read the following:

  • Construction Cleanup;
  • Cleaning Services;
  • Janitorial Cleaning;
  • Carpet Cleaning;
  • Specialty Services;

Call us today if you want clarity on any of the aforementioned.

Do you offer discounts?

Yes, military, veterans, and students will all receive an automatic 5% discount.

Reviews and client feedback?

Information on our prices, services, and overall workmanship is found on our testimonials page.

What are the business hours of TMS Cleaning and Maintenance Inc.?

We work from:

Monday – Sunday: 9 AM – 7 AM

Our dedication is not up for discussion with these hours, as we can obviously meet any busy schedule.

If you are satisfied with the answers provided by this frequently asked questions post and would like to make an appointment with our commercial building cleaning services or any of the other services that we have on offer, please do not hesitate to call us today at (954) 477-7200 within our working hours.

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